customer-journey-map
An agent skill by phuryn, from phuryn/pm-skills. Tags: design, documents, visual-art, web.
What it does
Create an end-to-end customer journey map with stages, touchpoints, emotions, pain points, and opportunities. Use when mapping the customer experience, identifying friction points, improving onboarding, or visualizing the user journey.
Install
With the skills CLI, which installs into Claude Code, Codex, Cursor and other agents:
npx skills add phuryn/pm-skills --skill customer-journey-mapOr copy the skill folder into Claude Code's skills directory by hand (~/.claude/skills for every project, or .claude/skills inside one):
git clone --depth 1 https://github.com/phuryn/pm-skills
cp -r pm-skills/pm-market-research/skills/customer-journey-map ~/.claude/skills/customer-journey-mapSafety box score
Not rated yet. A safety box score grades what a skill and its scripts can reach on the machine of whoever installs it, across eight categories from shell execution to secrets access. Anyone can request one from this page; it is saved for everyone. How the score works.
Source
- Repository
- phuryn/pm-skills (all skills from this repository)
- Path
- pm-market-research/skills/customer-journey-map/SKILL.md
- Branch
- main
- Updated
- 2026-09-19
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